Agreement gives Pioneer ability to provide technical support services for Zollern end users.
In an effort to strengthen after-sale customer support, Zollern Group’s Plain Bearing Technology division (Zollern) has entered into an exclusive license agreement with U.S.-based Pioneer Motor Bearing Co.
As part of the agreement, Pioneer will have access to proprietary information to provide technical support services for end users of Zollern hydrodynamic plain bearings in North America. Zollern and Pioneer have worked together on an informal basis for the past several years.
Pioneer will be now be able to perform inspection, repair and design upgrades at its facility in North Carolina as well as offer replacements and perform evaluation and root cause analysis at the customer’s site.